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Privacy Policy
Last updated July 17, 2024
As a privacy-focused service, we understand the importance of transparency regarding the personal information we handle. We’ve made our policy straightforward, sparing you from sifting through lengthy legal documents.
What information do we collect and store?
Your privacy is crucial to us, so we only ask for your email for donations. This email is necessary to apply if you donate to our service. We don’t request or store your name, IP address, physical address, phone number, or any other personal details. We process payments securely through trusted gateways and do not retain any payment records.
What information do we collect and store when you register with our vpn service?
We maintain a temporary connection log for troubleshooting, securely deleting it every few hours. Our data collection is minimal to reduce legal obligations. Device details are visible only during use and are not stored or shared. We do not utilize files, trackers, or analytics. Our app operates securely with the necessary permissions. Data remains anonymous and is not linked to your real IP address.
What happens if you receive a proper notice (for example, dmca) about copyright infringement for the downloaded material?
Notifications are directed to vpnly.com, and our legal team responds accordingly. Without connection logs, we cannot link requests to client identities.
How do we act when authorities ask us the information about a client?
Our company operates from Switzerland. If we receive a court order from an authorized entity with jurisdiction over vpnly.com, we must comply. However, we cannot provide data we do not have. During user registration, we only request a valid email address. Should legislation require the retention of customer connection records or the collection of personal internet activity data, we will promptly notify our users and take measures to change jurisdiction or cease operations. Our primary concern is safeguarding the privacy of those who place their trust in us.
Changes to the Privacy Policy
Vpnly.com reserves the right to update its privacy policy at any time. We will inform you of any changes by prominently posting them on our website and emailing all existing clients before the new policy takes effect. Our goal is to protect your privacy and provide an excellent user experience. If you have any questions or feedback about our policies, please contact us at support@vpnly.net.
